ADSmart Management Services
Just as ADSmart's Sales Services address the revenue side of
the profit equation by helping Web publishers enhance the
promotion and sale of their advertising space, ADSmart's Management
Services address the expense side by helping publishers
efficiently and costeffectively manage the associated backend
processes.
The expenses required to 1) manage an online advertising business
effectively, and 2) provide the levels of service that customers
expect are enormous. As all Web publishers who run ads already
know, these costs can easily erode the profits. In fact, the
upfront costs are often a major deterrent to Web publishers who
want to run advertising on their sites but cannot afford to.
ADSmart's Management Services efficiently and costeffectively
handle these required backend processes, including inventory
management, management of creative files, ad serving and targeting,
reporting and billing.
Inventory management
The ADSmart server links the online media kit to a scheduling
module that handles the bookings for advertising campaigns.
This module performs the same level of complex scheduling as that
of an airline bookings system. An agency can reserve space online
for up to a week, obtain an insertion order and then book the
ad when the insertion order is approved. If the space is no longer
availablewhen the agency attempts to book it (i.e., if the space
has not been booked within a week), the application suggests alternative
space.
Management of creative files
The online media kit describes the advertising requirements
and restrictions of each Web site, including the types of
files supported by the site. Knowing this information up front
allows advertiser to develop creative materials that match
the site's requirements the first time and eliminates the
frustration to both parties of having the site reject unusable
or inappropriate creative. Furthermore, ADSmart's onsite advertising
managers review incoming creative to make sure it meets the Web
publisher's stated ad specifications.
Ad serving and targeting
ADSmart provides Web sites with the operational and administrative
support to target and run ads accurately and costeffectively.
Its TrueTargeting methodology allows the
advertiser's creative to be precisely matched to the appropriate
audiences, based on combinations of more than 350 possible characteristics.
The TrueTargeting Planner determines
the optimal ad placements designed to generate the maximum number
of clickthroughs.
Ad logging and reporting
The ADSmart server logs and tracks ad data, enabling Web sites
to generate extensive reports about ad activity and, if desired,
to export the data for use in other systems. Both Web sites and
advertisers can access this information through an online interface.
These detailed reports gives the Web site and its advertisers
ongoing information about ad and campaign results. These comprehensive
reports give Web sites control over their advertising operations
without the expense of running the operations inhouse.
ADSmart.net also allows Web sites and advertisers to compare their
experiences with the collective results of the entire ADSmart
network. This composite data aggregated in order to protect
the anonymity of each individual participant can serve as a
benchmark for analyzing and measuring the relative success of
a given campaign. It can help advertisers spot trends that can
be used to plan future campaigns, and help publishers plan new
Web site content that will appeal to both audiences and advertisers.
Billing
ADSmart streamlines the billing process, generating bills automatically
either monthly or at the end of an advertiser's campaign. If
the Web site already has a billing system in place, ADSmart can
provide consultants to work with the Web site to develop an interface
between ADSmart and the Web publisher's system.
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ADSmart Ad Server and Management Software
For most sites, the most effective and costefficient choice is
the combination of ADSmart Sales Services (to promote and sell
their ad space) and ADSmart Management Services (to manage the
backend processes and control costs). However, publishers of
very large sites that already have in place the infrastructure
(hardware and staffing) for serving and managing an advertising
business may want to consider using elements of the ADSmart software
inhouse. Software package will be available for inhouse use
at Web sites in the first half of 1997, addressing the following
functionality:
- Site profile application for effective marketing of the site.
- Sales quote system that allows salespeople to generate custom
quotes, check ad space inventory and book orders.
- Scheduling application to reserve and book advertising space.
The package allows Web sites to set parameters to give advertisers
first right of renewal and to send preset reminders to renew ad
contracts via email.
- Tracking application to keep track of each creative file
advertising graphic, sound clip, and video and associate them
with specific advertising spaces.
- Provides an interface at the Web site for advertisers to associate
creative art with their campaigns.
- Keeps a running catalog of all creative for future use.
- Allows the site publisher to preset editorial guidelines for
ad size, file formats, and any restrictions (such as no alcohol
or tobacco advertising).
- Enables the Web site editorial staff to review all creative
as part of the acceptance process.
- User targeting application to match an advertiser's profile
with the profile of different users. The software creates matches
by tracking user demographics, psychographics, and behavior.
- Exception reports to compare scheduled advertising versus
actually logged advertising.
- Online reports to track revenue, top advertisers, and the
progress of the sales team.
- Site management reports to help drive Web site management
content decisions
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Partnering With ADSmart Makes Sense
ADSmart can provide robust, proven solutions for a Web site's
advertising operations. The marketing and operations staffs have
extensive experience with two major Internet companies: Lycos
and GeoCities.
ADSmart's approach makes sense for Web publishers because it is
a lowrisk approach that helps them increase revenues and
minimize costs.
- ADSmart's online media kit promotes every facet of
every piece of content on a publisher's site, every time the content
is appropriate for an advertiser's campaign.
- ADSmart's TrueTargeting approach combines demographic,
psychographic and behaviorbased targeting to help publishers
match advertising messages with customers who are able, willing
and ready to buy. Welltargeted ads perform better, increasing
the value of the Web publisher's ad space inventory.
- ADSmart uses a variable cost model, so the company
has a stake in the success of each site in the network. ADSmart
doesn't make money until the publisher does, and the company provides
support and counsel to help its member sites earn the maximum
advertising revenues.
- ADSmart assumes the upfront costs of running the site's advertising
business.
- ADSmart's staff has proven Web site advertising experience
that includes selling advertising space and managing advertising
operations for Lycos, one of the top five ad revenue sites on
the Web.
- ADSmart's staff are experienced and knowledgeable about advertising
business processes as well as Web technology.
- ADSmart is a member of the CMG family of companies, giving
it ongoing access to leadingedge technologies as well as a stable
financial base.
For information about how ADSmart can help your Web site run a
more profitable advertising business, contact ADSmart.