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Answers to Frequently Asked Questions


1. I already have advertisers. Why should I join ADSmart.net?

ADSmart.net can help you efficiently sell 100% of your ad inventory each month. Supplementing your own sales efforts with ADSmart.net can help you sell your excess inventory.

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2. I already have an existing advertising sales force. Won't having two sets of salespeople confuse the advertiser/agency?

Because ADSmart is selling a network, we represent your site as part of a targeted buy for a specific campaign ­ which differs from how and when you might present your site. Furthermore, the market for advertising space on the Web differs markedly from the market for more traditional advertising space on television and radio and in print media. Web advertising is placed through a combination of traditional agencies, in­house advertising staff, interactive agencies and direct marketers. Consequently, it is difficult to cover this fragmented Internet ad space marketplace. Finally, because the market is still embryonic, additional coverage means valuable added awareness and exposure for your site, regardless of who sold the space to the client.

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3. I use a rep firm to sell my advertising inventory. What are the advantages of the ADSmart approach?

ADSmart takes a different approach from that of rep firms because we are selling an online network. Rep firms represent many different sites, and they may not think of you as a candidate for a specific campaign or may not be in front of the media planner when a campaign is being considered. And they certainly don't know your site as well as you do.

ADSmart, by contrast, is providing conceptual tools that enable advertisers and agencies to plan their own online campaigns without having to depend on a particular rep's knowledge or decision to include or exclude your site. When media buyers use these tools, they are exposed to your site every time a campaign they are planning is targeted to your site's audience . We promote your site down to the page level, with as much detail as you wish to provide. You control the quality and consistency of how your site is represented.

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4. What is the background of your sales force? What geographical areas do you cover? What are your plans for expanding your coverage?

The ADSmart sales team consists of sales professionals from both traditional media and the software business. The team hails from Lycos, one of the highest ad revenue sites on the Web, and GeoCities, one of the pioneers in Web advertising and segmented content. We have the Internet advertising contacts to promote your site to potential buyers. We concentrate on building long­term relationships with advertisers and agencies, assisting them with Web­based campaign planning, and making them self­sufficient.

ADSmart's sales force covers New York, Boston, Los Angeles and San Francisco, and we are expanding the team to include a presence in the Midwest and the Southeast by early 1997.

Our True Targeting Planner is a full campaign planning and management system that includes online media kits and can be used by media planners and advertisers all over the world. Every time they plan a campaign, your Web site is presented to them if it meets their campaign criteria.

ADSmart will promote the use of the True Targeting Planner through our Web site and our sales team. It is more efficient and effective for our sales team to empower agencies than to maintain a daily presence.

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5. I am currently using another ad server. How does yours compare to others?

Before ADSmart was formed, our sister companies evaluated the top ad servers available, but they didn't fit the needs of growing Web sites like theirs. ADSmart learned from the evaluation process that we needed to focus on 3 key areas to build a superior product: scaleability, comprehensiveness and page­level targeting. Our software is scaleable­it was built based on the demanding needs (present and future) of Lycos, which generates over 6 million ad spaces per day. It is the most comprehensive system on the market, based on the entire Internet advertising process, not just a laundry list of features. We cover every aspect of the process, from promoting the site online to selling, scheduling, managing creative, targeting ads, reporting and billing. Automating only one or two steps of the process creates costly bottlenecks in others. Finally, we feel our page­level targeting capability can help Web sites classify and promote every facet of their content and audience ­ including special events and sponsorships ­ and target ads based on those characteristics to maximize click­through rates.

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6. Can I purchase your software and run it in­house like I can with some other ad management software?

We are committed to getting into the software business. Advertising software is more than a nifty Web gadget­it runs your business. That's why we wouldn't think of selling software that wasn't multi­platform, database­independent, fault­tolerant and fully documented and supported­­and you wouldn't think of buying anything less. So for starters, we're running the software for sites as a remote service. You benefit from trying the software firsthand (and with our Web­based reporting capability, you'll have as much control as you would if you were running it yourself) without committing to servers, license fees, or operations and administrative staff up front. When we release the software in the coming months, you can buy your own copy, or stay with the service. Either way, you're minimizing your risks.

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7. We have our own in­house ad management system, but it's becoming a real headache, so we're evaluating vendors. Why should we choose ADSmart?

Since we've run large advertising­supported sites before, we understand all the processes required (and the headaches that come with the territory). We've taken the time to think through which processes can be automated through technology and which ones still require human intervention. But, more importantly, we've built our system to deliver results. Our classification system and targeting methodology is designed to significantly increase your click­through rates. And through our extended engineering team (with CMG sister companies), we have the resources to keep you in the forefront of the ever­increasing demands of advertisers.

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8. ADSmart.net is new in the marketplace. Why shouldn't I wait to see how well it works for others before I join?

There are a number of advantages to joining our network early. You get a jump on the competition ­ we'll provide test results that prove that your targeted ads get better click­through.

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9. Other services also say they offer the most highly targeted audience on the Web. How are you different (and why are you better)?

Sure, everyone talks targeting, but ADSmart actually delivers. Our TrueTargeting approach means we fully classify each aspect of each ADSmart.net member site's content and audience up front, to ensure that we deliver the best match possible between campaigns and sites. We can target by domain and by operating system, like other networks, but in addition, we focus on specific interests in addition to demographics and psychographics to deliver an audience of qualified buyers. In addition, we can leverage the technologies and resources of our CMG sister companies to provide extremely precise levels of targeting through customized content (InfoMation), geographic targeting (Vicinity), feeds customized by location (Planet Direct) and cybertargeting (CMG Direct Interactive). Access to these kinds of sophisticated technologies will let us continue to develop ever­increasing targeting precision, so our methodology will always deliver better click­through rates.

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10. Your system doesn't allow flighting by day of the week or hour of the day. Why not?

We believe ADSmart's unique targeting methodology lets you reach your qualified prospects when they are most receptive ­ that is, when they are actively involved with content or searches that are related to your product/message. Increasingly, we live in a 24/7/365 world in which people no longer work, play or live on traditional schedules. Today, people work from home and surf the Web for personal reasons at work.

The key determining factor for click­through is the user's degree of interest in your message. If someone is actively involved in a subject, he or she is likely to be receptive to an ad related to that subject; the time of day or day of the week is irrelevant. Early analyses seem to bear this out ­ the difference in click rate by day of the week shows only minor variation.

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11. How frequently are your reports updated?

Up-to-date reports and results for your campaign are available at any time. Select from a wide range of reports that let you analyze various aspects of your campaign... even download the data into a spreadsheet to perform your own analyses.

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12. Does Microsoft's recent investment in CMG Information Services affect ADSmart's product strategy?

ADSmart is committed to developing products and services based on Microsoft's Internet platform.

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ADSmart is a trademark of ADSmart Corporation. ADSmart.net is a service mark of ADSmart Corporation.
(c)1997 ADSmart Corporation. All rights reserved.

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